Privacy Policy
Privacy Policy
Effective Date: April 24, 2026
At Dr Solution Cottage Hospital Ltd, we are committed to protecting the privacy and confidentiality of our patients, website visitors, and all individuals who interact with our services. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Appointment details
- Any information you provide through forms on our website
Medical Information
- Health-related information shared during consultations or bookings (handled with strict confidentiality)
Technical Information
- IP address
- Browser type
- Device information
- Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide medical services and support
- Respond to enquiries and requests
- Improve our website and services
- Communicate important updates regarding your care
- Comply with legal and regulatory obligations
3. Confidentiality of Medical Information
We understand the sensitive nature of medical data. All health-related information is handled with strict confidentiality and is only accessed by authorized personnel when necessary for your care.
4. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your information with:
- Authorized medical staff for treatment purposes
- Trusted partners such as Health Maintenance Organizations (HMOs) for service processing
- Legal authorities when required by law
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we encourage you to take precautions when sharing information online.
6. Cookies and Website Usage
Our website may use cookies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Withdraw consent where applicable
- Request deletion of your data (subject to legal obligations)
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Dr. Solution Cottage Hospital Ltd
📧 Email: care@drsolutionhospital.com
📞 Phone: (+234) 816 078 7473
📍 Address: Off No. 58, Mbodo Aluu Road, PH, Rivers State
